Privacy Policy

Who we are

Smart Guard CCTV Security installs CCTV, WiFi, network cabling, intruder alarms and access control for homes and businesses across London. We are the controller of the personal information described on this page. You can contact us at mail@londontvaerials.co.uk or on 020 8609 4858.

What information we collect

When you use our quote form, we collect your name, telephone number, the service you are interested in and any message you choose to send. If you email, call or message us on WhatsApp, we also keep the details you share so that we can help you.

How we use it

We use your details to reply to your enquiry, arrange a site survey, prepare a quote and provide our services. Our lawful bases are taking steps at your request before entering into a contract, performing a contract, and our legitimate interest in running our business. We do not sell your information and we do not use it for unrelated marketing.

Who we share it with

Quote form messages are delivered to us by email through a form-handling service. We also use our email provider and phone systems to run the business. We only share information with providers who need it to help us serve you.

How long we keep it

We keep your information only for as long as we need it for the purposes above, including any warranty or aftercare we provide, and for legal or accounting reasons. After that we delete it.

Cookies and third-party content

Our website does not use advertising or tracking cookies. To display the site we load fonts from Google Fonts, which means your IP address is shared with Google when a page loads.

Your rights

You can ask us to access, correct or delete your personal information, to restrict or object to how we use it, or to receive a copy of it. To do so, contact us using the details above. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.